Your most frequently asked questions
What are the shipping options and delivery time?
We offer free shipping all over India on our site. Shipping times may vary depending on your location and the product’s inventory status. Typically, you’ll receive your order within3-10 business daysafter dispatch. If you need faster delivery or live in a remote area, please contact us for more details.
What is your return / refund policy?
We want you to be happy with your purchase. If the product is faulty, damaged in transit or not as described, please contact us within5 daysof receipt to initiate a return or refund. Make sure the item is unused, in its original packaging, and you provide photos of the issue. Refunds will be processed via the original payment method once we receive and inspect the returned item.
Can I change or cancel my order after it’s placed?
Yes — we will try our best to accommodate changes or cancellations, but once an order is processed or shipped, the ability to edit or cancel may be limited. If you need to make a change, contact usas soon as possible(via our contact page) with your order number and requested update.
What about warranty/guarantee provisions for products?
We stand behind the quality of our products. Most items come with at least a30-day satisfaction guaranteefrom receipt, during which you can request a return or exchange for a valid issue. For electronics or powered items, please check if your product has specific warranty details in the listing or packaging. For any questions about warranty terms, contact us with your order number and product name.
Can I place a bulk order or wholesale purchase?
Yes! For bulk orders, please contact our support team with your requirements, and we’ll provide a special quote and shipping details.
Do you offer international shipping?
Currently, we ship within India only. If you’re looking for international delivery, please contact us for potential options.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number on the courier’s website to check your shipment status.
How do I update my shipping or billing information?
You can update your information during checkout before placing an order. For existing orders, contact our support team immediately to make changes before shipment.
Couldn't find your answers?
If your query is not addressed in the FAQ section, please contact our customer support team for further assistance. We are committed to providing you with prompt and accurate information.